Privacy Policy

Bambam Load Limited ("Bambam Load", "the Company", "we", "our", or "us") is a company duly incorporated under the laws of the Federal Republic of Nigeria and operates a digital marketplace platform facilitating the purchase and delivery of building materials across Nigeria.

For the purpose of the Nigeria Data Protection Act 2023 ("NDPA"), Bambam Load Limited acts as a Data Controller in respect of personal data processed through its platform.

This Privacy Policy explains how we collect, process, store, disclose, and safeguard personal data when you use our website, mobile application, or services.

By accessing or using our Platform, you acknowledge that you have read and understood this Privacy Policy.

We may collect and process the following categories of data:

We process personal data based on:

1. Contractual Necessity — To fulfill orders and provide services.
2. Consent — Where required, particularly for marketing communications.
3. Legal Obligation — Compliance with tax, anti-fraud, and regulatory requirements.
4. Legitimate Interest — Fraud prevention, service improvement, platform security.

We process personal data to:

• Create and manage accounts
• Facilitate transactions and deliveries
• Verify identities
• Process payments
• Prevent fraud
• Provide customer support
• Comply with regulatory obligations
• Improve system performance

We may share data with:

• Payment processors
• Logistics partners
• Identity verification service providers
• Cloud hosting providers
• Government or regulatory agencies where legally required

All third-party processors are engaged under binding contractual arrangements consistent with the NDPA.

We do not sell personal data.

Where data is transferred outside Nigeria, we ensure:

• Adequate level of protection
• Binding contractual safeguards
• Compliance with NDPA cross-border transfer requirements

We implement appropriate technical and organisational safeguards including:

• Encryption (SSL/TLS)
• Role-based access control
• Multi-factor authentication
• Secure hosting infrastructure
• Periodic security audits

We retain personal data only for as long as necessary to:

• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes
• Prevent fraud

Data is securely deleted or anonymised after retention periods expire.

Under the NDPA, you have the right to:

• Access your personal data
• Request correction
• Request deletion
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, contact:

Email: support@bambamload.com

You also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC).

In the event of a personal data breach likely to result in risk to your rights and freedoms, Bambam Load Limited will notify the Nigeria Data Protection Commission and affected data subjects in accordance with the NDPA.

Our services are not directed at individuals under 18 years. We do not knowingly process children's data. If discovered, such data will be deleted promptly.

We use cookies for:

• Session management
• Security
• Performance analytics

You may manage cookies through browser settings.

Bambam Load Limited has appointed a Data Protection Officer responsible for overseeing compliance with the NDPA.

We may update this Privacy Policy from time to time. Updated versions will be posted on our platform with revised effective dates.